Online Advanced Release
Story Sharing: Enhancing Nurse Aide-Resident Relationships in Long-Term Care

Research in Gerontological Nursing 

By Diane Heliker, PhD, RN; Hoang Thanh Nguyen, PhD

Received: June 18, 2008; Accepted: September 8, 2009; Posted: March 31, 2010

National surveys often report nursing home deficiencies related to the preservation of residents’ dignity and respectful care. Many nurse aides (NAs), who provide the majority of personal care, are unprepared to engage in empathic and meaningful relationships with residents. This article reports the findings of a pilot mixed method study comparing two interventions, Story Sharing (StS) and Communication Skills, on NA levels of mutuality, empathy, job attitude, and self-efficacy and resident levels of empathy and perceived caring behaviors. A quasi-experimental/interpretive phenomenological design was used. Total Mutuality and subscale (Shared Values, Affective Closeness, Shared Pleasurable Activities, Reciprocity) scores were significantly higher in the StS NA groups only, as were postintervention Empathy scores. Other trends are reported as well. StS is one approach toward helping NH staff and residents understand, respect, and connect with one another.

doi:10.3928/19404921-20100303-01